Frequently Asked Questions

To rent and drive our campers, you must be at least 20 years old. However, for premium models such as the Go 4x4 LUX, Go 4x4 PRO, and Go 4x4 WRANGLER, the minimum age requirement is 25 years.

If you do not meet the age requirement but have held a valid driver’s license for at least one year, you can still rent a camper by paying a young driver fee of €25 per day.

If you have selected a campervan with a heater, it will be equipped with a high-quality Webasto® heater. This heater is powered by a leisure battery, providing over 8 hours of strong heat without needing to run the engine. You can rest assured that you’ll stay warm and comfortable while sleeping in a Go Campers campervan!

No, there is no kilometer limit. All our campervan rentals include unlimited mileage, so you can explore Iceland freely without worrying about extra charges.

Yes, during the winter season, all our campervans are fitted with studded winter tires to provide better grip and safety on icy roads.

Only 4WD/4X4 campervans are allowed on F-roads, which are highland roads leading to remote areas. Driving a non-4WD camper on F-roads is prohibited and will result in fines.

A duvet is only included with the Go 4x4 LUX camper. For all other campers, we provide small cushions and thin fleece blankets as standard.

To ensure a comfortable night's sleep, we recommend adding a duvet or sleeping bags to your booking. These can be rented as extras during the booking process.

No, we do not rent tent campers during winter. The cold temperatures and strong winds in Iceland can make tent camping unsafe and uncomfortable. We recommend renting a standard campervan with a heater for a warm and secure experience during the winter months.

Our Keflavik location is open daily from 5:00 AM to 8:00 PM (05:00 to 20:00). Our Reykjavik location operates daily from 8:00 AM to 4:00 PM (08:00 to 16:00).

Absolutely! Simply park the camper in a marked return spot in front of our office, secure it, and place the keys in our after-hours drop box.

To get to Keflavik Airport after returning the camper, a quick taxi ride will take just 5 minutes.

Yes, Go Campers operates all year round, providing rentals for both summer and winter adventures in Iceland.

Our main office is at Fuglavík 43, 230 Keflavik, just a 5-minute drive from Keflavik International Airport. We also have a location in Reykjavík at Skógarhlíð 16, 105 Reykjavik.

Go Campers was founded in 2014 by a group of locals with a passion for exploring Iceland. Over a decade later, the company is still proudly run by the same founders, ensuring a truly local touch and personalized service. With deep roots in the community and a commitment to showcasing Iceland’s beauty, we’ve grown into one of Iceland’s trusted camper rental providers while maintaining our original friendly and down-to-earth approach.

All our campers are designed and built in-house to ensure the highest quality and attention to detail. This allows us to tailor each camper to meet the needs of travelers in Iceland while maintaining the durability and comfort required for exploring our unique environment.

Our campers are serviced in-house by our expert team to ensure they are always in top condition, meeting the highest safety and quality standards for your journey.

No, our office is not located at the airport. It is a 5-minute drive from Keflavik International Airport.

Upon landing at Keflavik International Airport, our complimentary shuttle service will pick you up at the Meeting Point on the departure side of the terminal and drive you directly to our office.

Please follow the instructions in your confirmation email for a smooth pickup.

If you need to return your camper outside of our office hours, you can drop it off at our Keflavik Office. Afterward, you’ll need to take a taxi to Keflavik International Airport. The taxi ride typically costs around 3,000–5,000 ISK.

No, all camper returns must be made at our Keflavik Office. From there, you can use our free shuttle service or a taxi to the airport.

During the high season in summer, our shuttle driver operates back and forth 24/7 to pick up customers. In the low season during winter, we monitor your flight using the flight number you provided during the booking process to ensure a timely pickup.

Yes, you can pick up your camper at our Reykjavik office located at Skógarhlíð 16, 105 Reykjavik. Please note that due to low demand, a €100 pickup fee will be added for this service.

To use the Reykjavik Hotel Pick-Up Service, you simply select the "Reykjavik Free Hotel Shuttle" location during the booking process. When making your booking, include the name of the hotel where you are staying. On the day of your booking, we will arrive at your hotel at the time you have chosen.

Please note that this service is only available for hotels within the Reykjavik area. If you have any questions or special requests, don't hesitate to reach out!

Yes, you can pick up your camper in Reykjavik and return it to our Keflavik office.

A standard €30 fee applies for processing any tickets. Returning the camper without a full fuel tank will result in a €30 refueling service charge, in addition to the cost of the fuel. A €300 penalty will be applied for smoking inside the camper. Failure to clean the interior of the camper will incur a cleaning fee ranging from €50 to €100. Driving a non-4WD camper on F-roads is strictly prohibited and will result in a €500 fine. Please note, in such cases, the self-risk component of your insurance will not apply.

No, we are transparent with all costs. The total price shown during booking includes all taxes, the Basic Insurance Package, and unlimited mileage. Additional costs only apply if you select upgrades or optional extras.

We accept major credit and debit cards, including Visa and MasterCard, as well as cash payments at our office.

You can cancel your booking for free if you choose the refundable payment option when making your reservation. Please ensure cancellations are made at least 24 hours before the rental period begins to qualify for a full refund. For last-minute cancellations or no-shows on the day of the rental, the full rental price will be charged.

Yes, you can book without a credit card. However, if you cannot provide a credit card at pick-up, you will need to add the Gold Insurance Package for additional coverage.

Customized Itineraries are non-refundable once they have been delivered. However, you can still cancel your campervan rental according to our standard cancellation policy. Ensure to review the terms before making any changes.

If your flight is delayed, please contact us as soon as possible. We will do our best to accommodate a new pick-up time, depending on availability.

Yes, a €25 Young Drivers Fee applies to all drivers under 20 years old. This fee is required to rent most of our vehicles and ensures you are fully covered during your travels in Iceland.

Additionally, drivers between 20 and 24 years old must add this fee to drive premium models such as the Go 4x4 LUX, Go 4x4 PRO, and Go 4x4 WRANGLER, ensuring the necessary coverage for these high-end

We deliver our campers with a full tank of fuel, and we kindly ask that you return it full. If fuel is missing upon return, we will charge for the cost of the missing fuel plus a €30 service fee.

Yes, if you return the camper more than 59 minutes after the scheduled return time, a late return fee will apply, and you will also be charged for an additional rental day.

Late returns can disrupt the next customer’s rental, and in such cases, further fees may apply.

To avoid these charges, please ensure the camper is returned on time and contact us in advance if you anticipate a delay.

We offer a variety of insurance options to suit your needs. For detailed information about our insurance packages and coverage, please visit our Insurance page.

Yes you can. You can add insurance and extra equipment during the pickup process.

Collision Damage Waiver (CDW) covers damage to the camper resulting from collisions. However, with the Basic Package, there is a €3,500 excess liability. Upgraded packages reduce or eliminate this excess.

Gravel protection covers damage to the vehicle caused by gravel hitting it from passing cars, including windshields, headlights, and the paint. The most common type of damage covered is to the front windshield, which is especially vulnerable on Iceland’s gravel roads.

The Basic Package includes gravel protection liability up to €1,000. With our Silver, Gold, and Platinum packages, this liability is significantly reduced or eliminated entirely, providing greater peace of mind for your journey.

Tire protection covers the cost of a new tire if you experience a flat or tire damage during your rental period. However, it only covers the cost of the tire itself and does not include expenses for replacing the tire, such as labor or towing fees. This protection is included in our Platinum insurance package.

The Pre-Arrival Online Check-in is a convenient process that allows you to complete necessary documentation and provide essential information before arriving to pick up your camper. By completing this check-in online, you can expedite the pickup process, ensuring a quicker and more efficient start to your journey.

Completing the online check-in streamlines your pickup experience, reducing wait times and minimizing the need for in-person paperwork. This allows you to begin your adventure in Iceland sooner and with less hassle.

While not mandatory, we highly recommend completing the online check-in to enhance your pickup experience. It allows for a more efficient process and helps us prepare for your arrival.

If you're experiencing issues logging in, please verify that you're using the correct booking reference and email address. If problems persist, contact our customer support team for assistance.

Pre-Arrival Online Check-in is only available for customers who made their booking directly through our website.

Unfortunately, if your reservation was made through a third-party platform, you won’t be able to use this service and will need to complete the check-in process in person at the pick-up location. To access convenient features like online check-in, we recommend booking directly on our website.

Yes, all campers must be returned with a full tank of fuel. If the tank is not filled, we will charge the cost of the missing fuel plus a €30 service fee. To make your trip more convenient, consider pre-purchasing a fuel service option so you can return the camper without refueling.

No, cleaning the camper is not required before returning it. However, if the camper is returned extremely dirty, a €50 fee for small campers or a €100 fee for large campers may be charged.

If you return the camper more than 59 minutes after the scheduled return time, you will be charged for an additional rental day. Please notify us in advance if you expect to be late.

The return process typically takes 30 minutes. This includes inspecting the camper and finalizing paperwork. If additional time is needed for issues such as damages, it may take up to 60 minutes. Please plan your schedule accordingly.

Yes, you can return the camper outside office hours. Park it in the designated return area at our Keflavik office and drop the keys in the after-hours key box. For transportation to the airport, taxis are available and cost approximately 3,000–5,000 ISK.

Camper returns must be made to the agreed location stated in your rental agreement. Please contact us in advance if you wish to change the return location. Additional fees may apply.